LEGAL

Refund Policy

Last updated: [DATE]

MissionPassed sells Full Access, a low-cost digital product ($4.99, one-time payment) that unlocks GTA VI story mission walkthroughs, guides, videos and related content. This policy explains when you can get a refund.

Your Consumer Rights

Nothing in this Refund Policy is intended to exclude, restrict or modify any rights or remedies that cannot legally be excluded under the Australian Consumer Law or other consumer protection laws that apply where you live. If the law gives you a right to a refund or other remedy, you keep that right, even though the product is digital.

Access and Technical Problems

Contact us and we will fix the problem or refund you if:

  • you were charged more than once for the same purchase
  • you were charged the wrong amount
  • you paid for Full Access but cannot access the purchased content because of an issue on our end
  • the product has a major problem or is materially different from what was described

For access problems, please first make sure you are signed in with the same email address you used at checkout. If it still doesn't work, contact us. Where we can't fix an access problem within a reasonable time, you can choose a refund.

Change of Mind

Because Full Access gives you immediate access to digital content, we generally don't offer refunds if you simply change your mind after purchase, unless a refund is required by law. Where a free mission guide is available, you can view it before buying to see how MissionPassed guides work. Please check the product description and price before completing your purchase.

Guides are published progressively after GTA VI releases. A guide you want not being published yet is not, by itself, a fault with the product, but if we told you something would be included and it isn't, contact us.

Refund Abuse

Where permitted by law, we may refuse a refund request if we reasonably believe it involves fraud, abuse, repeated refund activity, or an attempt to keep using paid content without paying for it. If a refund is issued, Full Access for that purchase will be removed.

How to Request a Refund

Please Contact MissionPassed and include:

  • the email address you used at checkout
  • your order number, if you have it
  • a short description of the problem

Processing Refunds

Approved refunds are returned to your original payment method through Shopify's checkout. Processing times depend on your payment provider or bank, and it can take several business days for the refund to appear.